Terms and Conditions

We Are Committed To Give Our Best Services

1. Number of hours will be decided once the quote is approved and company is willing to work with COAC

2. After quotation approval, COAC will have a meeting and decide about the number of hours required for a job. Once the hours are decided, there will be no change in the hours agreed. COAC team will work for one week and figure out the exact number of hours required for any job

3. For house cleaning, hours will be agreed before cleaning activity. Customer will have to pay according to the hours which he/she provided us for cleaning. There will be no change in hours once the cleaning job is finished.

4. Once the cleaning is completed, client will come for inspection. After signing the satisfaction form, no complaints will be entertained

5. COAC reserves the right to disapprove quotation on disagreement of hours and working conditions

6. Once the number of hours are decided, quotation will be finally approved and signed by both parties

7. There will be no addition in decided terms and condition for a specific period

8. After the prescribed period in quotation, companies can again sit and discuss future terms and conditions to work together

9. Once hours are decided, COAC will never ask for extra hours or extra money

10. Companies cannot ask COAC to do extra cleaning activities outside the signed contract

11. Price of home cleaning will depend on cleaning frequency. Regular cleaning will have different price than cleaning once a month or one time cleaning (End of tenancy / moving in and out)

12. Appointments will only be cancelled before 24 hours time. After 24 hours, client will be charged for the appointment and decided hours

13. Client can terminate the contract by giving one month notice

14. We are a cleaning company and not organizers. You need to organize the kitchen and other areas by yourself. We will not wash your laundry, and we will not do the bedding. This is the customer's responsibility and not ours