Frequently Asked Questions
How often will you clean my home?
It depends on your requirements. Normally, regular cleaning needs proper detailed cleaning once a week.
What cleaning products will you be using?
We will be using environment-friendly products which are safe for plants and
kids. The products are all quality certified.
Can you give me an estimate over the phone or you need to visit my place?
We don’t need to visit your place. We can ask questions over the phone and we can provide you a free quote.
Do you provide services all over the Netherlands?
Yes and No. We need to see the address first and then the feasibility. However, we cover big cities.
Do I need to be home when you are cleaning?
That’s not needed. Our cleaners are trustworthy with clean records. We will
keep you updated every hour about our cleaning service.
Is your company insured?
Can I reschedule if something goes wrong?
24 to 48 hours appointments cannot be rescheduled. All other appointments can be rescheduled.
Do I need to do anything to prepare for cleaning services?
You just need to manage your stuff so that it’s easy for us to clean. We clean,
we don’t organize. We only organize kitchens.
Do you offer a satisfaction guarantee?
Yes, before leaving the premises, you will be asked to check everything in detail. In case of any shortfall, our staff will resolve it there and then.
How do I pay for my cleaning services?
You can directly pay cash, in the account or we will send you a link to pay.